NexTechnology Systems Customer Terms of Service

1. Introduction

These Terms of Service ("Agreement") are entered into between you ("Customer" or "you") and

NexTechnology Systems

("Company," "we," "us," or "our"). By accessing or using our services, you agree to comply with and be bound by these Terms of Service.

This Agreement governs the use of all services provided by NexTechnology Systems, including IT solutions, consulting, system integration, software development, cloud services, and related products ("Services").

2. Services Provided

NexTechnology Systems offers a wide range of IT services, including but not limited to:

IT consulting, Network infrastructure design and management, Software development and integration Cloud solutions and Migration, Data backup and recovery IT support and managed services, Security assessments and implementation.

3. Customer Obligations

By using our Services, you agree to the following obligations:

Accuracy of Information: Provide accurate, complete, and current information as requested by NexTechnology Systems to ensure proper service delivery. Authorized Use: Ensure that all users under your account comply with these Terms of Service. Compliance: You are responsible for ensuring that your use of our Services complies with all applicable local, state, and federal laws.

4. Service Fees and Payment Terms

Fees: The fees for our Services are outlined in individual service agreements or quotes. All fees are payable in accordance with the terms specified in those documents. Payment Terms: Payment for Services is due as specified in the invoice. Late payments may incur additional charges or penalties as outlined in the agreement. Taxes: All applicable taxes, including but not limited to sales, value-added, and service taxes, are the responsibility of the Customer.

5. Service Level Agreement (SLA)

We strive to provide high-quality service to all customers. The specifics of our service levels, response times, and support guarantees are detailed in a separate Service Level Agreement (SLA), which may be applicable based on the specific services you purchase.

6. Confidentiality and Data Security

Confidential Information: Both parties agree to keep all confidential information private and not to disclose it to any third party without prior written consent. Data Security: NexTechnology Systems takes data security seriously and will implement reasonable measures to protect the integrity, confidentiality, and availability of Customer data. However, you acknowledge that no security measure is foolproof, and we cannot guarantee absolute protection against unauthorized access.

7. Intellectual Property

Customer Content: You retain ownership of any data, files, and content provided to NexTechnology Systems. Company Materials: All intellectual property rights in the services provided by NexTechnology Systems, including any software, tools, documentation, and other materials, are owned by NexTechnology Systems or its licensors. License to Use: We grant you a non-exclusive, non-transferable, and revocable license to use our Services during the term of this Agreement, solely for the purposes of receiving the Services.

8. Term and Termination

Term: This Agreement will begin on the effective date and will continue until terminated by either party. Termination for Convenience: Either party may terminate this Agreement by providing written notice. Termination will not relieve the Customer of any payment obligations incurred prior to termination. Termination for Cause: NexTechnology Systems may suspend or terminate access to Services if the Customer violates any terms of this Agreement or fails to pay for Services when due.

9. Limitation of Liability

To the maximum extent permitted by law, NexTechnology Systems' liability for any claims arising out of this Agreement will be limited to the amount paid by the Customer for the specific Service giving rise to the claim in the preceding 12 months.

We are not liable for indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities.

10. Indemnification

You agree to indemnify, defend, and hold harmless NexTechnology Systems, its officers, employees, agents, and affiliates from any claims, damages, losses, or liabilities arising out of your use of our Services or your violation of this Agreement.

11. Governing Law

This Agreement will be governed by and construed in accordance with the laws of [Minnesota, United States]. Any dispute arising from or related to this Agreement will be resolved in the courts located in [Plymouth, Minnesota].

12. Amendments

NexTechnology Systems reserves the right to amend or modify this Agreement at any time. Any changes will be communicated to you in writing or through a notice posted on our website. Your continued use of our Services after such modifications will constitute your acceptance of the new terms.

13. Dispute Resolution

Any disputes that cannot be resolved amicably will be subject to binding arbitration in accordance with the rules of the [Arbitration Organization]. The venue for the arbitration will be [Plymouth, Minnesota].

14. Force Majeure

Neither party shall be held liable for any failure or delay in performance under this Agreement due to causes beyond their reasonable control, including but not limited to natural disasters, government actions, or technical failures.

15. Entire Agreement

This Agreement, together with any written agreements or documents referenced herein, constitutes the entire agreement between NexTechnology Systems and the Customer. Any prior agreements, oral or written, are superseded by this Agreement.